Rocket Responder just RIPPED ME OFF

[equilibria]

Another update... LOL.

 

I actually received a reply from RocketResponder.com's Support Ticket system. They said I could log into my account -- then into 'Billing' and cancel my subscription. I'll be honest with you... I already knew I could do this. I just wanted to SEE if someone would finally respond to me and they did but ONLY after I told them I had already filed an Internet Fraud complaint with the FBI which I did actually do. When I sent that new email to support@rocketresponder.com, I also made sure I sent carbon copies to the following email addresses:

 

justin@rocketresponder.com

tim@rocketresponder.com

jon@rocketresponder.com

 

As of 0100 this morning -- July 10th, 2018 -- I logged in and cancelled my subscription VIA the 'Billing' link on the left hand side of their screen. Let's see IF that actually does in fact CANCEL my subscription NEXT MONTH. LOL.

 

Because IF it does NOT?

 

I will be filing an additional Internet Fraud complaint with the FBI.

 

PROMISE.

 

All I can say to anyone out there still subscribed to RocketResponder.com is that IF you're experiencing any PROBLEMS with your autoresponder and or optin forms? Login to your account and try to add a Gmail email address. This is what happens to me EVERY TIME I TRY TO ADD ONE:

 

 

If this is happening to you? You'll have to decide if paying $20 a month for an autoresponder is ACTUALLY worth it when you'll never be able to add a subscriber who utilizes a Gmail email address. With over 1 Billion active email Gmail accounts?

 

I decided to go with a different autoresponder.

 

In addition? Many members of RocketResponder.com cannot get their optin forms to work... If you're using RocketResponder.com as your autoresponder, you owe it to yourself to try entering a Gmail address into the live optin form you're currently using. If you're like the rest of us? You'll get redirected back to RocketResponder.com's auto-generated optin form for your list with an error message telling you that you used an invalid email address.

 

My guess is that most of you using RocketResponder.com might not even know you're having a problem... All you have to do is try adding a Gmail address like in the image above to see if you do have a problem. If you don't care that you can't add any Gmail addresses? No worries. Keep using RocketResponder.com and be happy.

 

If RocketResponder.com fixes this problem AND starts replying to OPEN support tickets (they still haven't replied to my first one) AND REFUNDS members their monthly charges when they knew they couldn't add Gmail addresses to their list(s)?

 

You still need to decide if this is a company you want to keep giving your money to...

 

Good luck,

 

equilibra

[Maryanne Myers -Webstars2K]

What is odd about this, I'm a programmer and I have my own blacklist script to block hotmail and such (hotmail is a minor email provider now btw).

It is very easy to go into the database and click Delete on gmail, boom, its off the blacklist.

Did you try other providers such as a yahoo email addy? I'm curious.

 

Gmail is the #1 email provider now. I just saw a study at returnpath (dot) com, about that.

[David118]

Any updates from RR? I got none, and its been over 3 weeks now. I wonder how some company can just abandon their business totally and not provide a word about it. Anyway, I am filing a complaint with https://www.ic3.gov/default.aspx. MOney is one thing but the attitude is outrageous!

[Maryanne Myers -Webstars2K]

They are not some huge company or anything. They are just like me, or darren olander or the rest. All can easily just walk away if they want to with no consequences. it's by choice.

.... and apparently they have as I see both their forums taken over from spambots for months now. People complaining about not being paid (publicly), support not answered for months, and one has went back to his offline job for good. The other is into steemit, the other one is trying to make it on youtube. They wiped all traces of their sites from their twitters.

*crickets*

[sulz]

Hello guys, I think I am another victim of RocketResponder, I made an account there then i tried to upload my email list but had no luck because they said only paid members can upload list, then I was roaming around their Billing Page and found out that these guys accept BitcoinCash and there was a promotion of 50% off. So i got 20$ subscription for 10$ only with BitCoin Cash.

 

Anyways, I bought that subscription and tried to upload my list. It went through many statuses like Verifying, Scanning and then lastly for the previous 12 hours its status is stuck at Processing, I have sent a support ticket but still no response from them...

 

BTW I tried adding my Gmail email address and it worked. and I also got my custom subscription message.

Any Idea IF my list is going to be processed then how long it will take?

Or, I just lost 10$ for nothing.

[stv77]

Usually to upload email list takes 1 minute

[equilibria]

So yes... I'm no longer with RocketResponder but since I cancelled my account and filed a complaint with the FBI? I've received several emails from RocketResponder.com alerting me to the fact that they are NO LONGER able to charge my credit card. LOL.

 

Really? After all this? They're obviously still trying to charge me.

 

Additionally? When I first signed up for their service, I also decided to become an affiliate. I'm just glad I never tried to actually promote them. Anyway... Over the last several days? RocketResponder.com has been sending out emails letting its affiliates know that they are currently changing over to the ShareASale affiliate network.

 

There is NO WAY they could be doing this automatically with prescheduled autoresponders, right? So that means that this company is STILL UP AND RUNNING and taking people's $20 a month.

 

I'm really appalled. They can notify their affiliates about a network change because well HEY... THAT MAKES THEM MONEY.

 

But they cannot answer OPEN SUPPORT TICKETS or EMAILS asking them technical or questions.

 

I for one am glad to be rid of them.

 

equilibria

 

P.S. RocketResponder.com has NEVER responded to my ORIGINAL TICKET. Maybe they think they don't have to now since I am no longer with them. All I can say is this... If you're looking for an autoresponder service? Be wary about RocketResponder.com.

[Glen Palo]

So yes... I'm no longer with RocketResponder but since I cancelled my account and filed a complaint with the FBI? I've received several emails from RocketResponder.com alerting me to the fact that they are NO LONGER able to charge my credit card. LOL.

 

Really? After all this? They're obviously still trying to charge me.

 

Additionally? When I first signed up for their service, I also decided to become an affiliate. I'm just glad I never tried to actually promote them. Anyway... Over the last several days? RocketResponder.com has been sending out emails letting its affiliates know that they are currently changing over to the ShareASale affiliate network.

 

There is NO WAY they could be doing this automatically with prescheduled autoresponders, right? So that means that this company is STILL UP AND RUNNING and taking people's $20 a month.

 

I'm really appalled. They can notify their affiliates about a network change because well HEY... THAT MAKES THEM MONEY.

 

But they cannot answer OPEN SUPPORT TICKETS or EMAILS asking them technical or questions.

 

I for one am glad to be rid of them.

 

equilibria

 

P.S. RocketResponder.com has NEVER responded to my ORIGINAL TICKET. Maybe they think they don't have to now since I am no longer with them. All I can say is this... If you're looking for an autoresponder service? Be wary about RocketResponder.com.

 

 

Now that RocketResponder is with ShareASale, maybe they will clean up their act.  At least ShareASale has an abuse department.

[weblord]

rebut the charges from your credit card issuer, cancel and don't pay anything.

OMG!!!!!!!  I just saw that Rocket Responder just charge me $60 from April 4 through April 8. I will defiantly change my card on Monday.  What else can I do? They are not cancelling or deleting my account? 

[equilibria]

Just thought I would revisit this thread after all these months... I keep reading online about RocketResponder subscribers not even being able to use the service. I keep reading about people getting charged after canceling their account. Nothing's really changed except this...

 

https://twitter.com/RocketResponder

 

Last tweet on Twitter was October 2018. No updates. That shouldn't be too surprising.

 

https://twitter.com/timlinden

 

Tim Linden is now Grass Daddy on YouTube... He's trying to become a YouTuber. No mention of RocketResponder at all but he still mentions God. LOL.

 

https://twitter.com/justinledvina

 

Nothing mentioned about RocketResponder from this Dude either.

 

https://twitter.com/Jon_G_Olson

 

No mention of RocketResponder.

 

From everything I can see? They've certainly abandoned their product YET they still leave it up and take people's money. Nice guys. If you search Twitter? I've also seen some affiliates asking about getting paid. Oops. Specifically? Has anyone gotten paid recently? Oops.

 

Last but not least? I thought this was also interesting...

 

http://affgadgets.com/rocketresponder

 

Read these reviews! Except for the bad reviews that are obviously bad? All these reviews are SHILL REVIEWS. And of course, this shows up as the number one result on Google for: rocketresponder reviews

 

Still doing God's work I see...

 

equilibria

[Darren Olander]

Some of those reviews might be pretty old? It doesn't appear to show the year the review was made. RocketResponder used to be good, when it first launched. Deliverability quickly took a hit though, which was my main concern, that is why I never moved everything over to their service. Justin and Jon are no longer part of RocketResponder, it is just Tim, but yes he doesn't reply to support tickets or seem to do upkeep. Justin is behind Trckme which is also poorly run and didn't pay. Jon can be trusted but he has nothing to do with those anymore.

[weblord]

i still remember the good old days, i was with rocketresponder years ago like day 1 and they charged like U.S.$1/monthly

but i cancelled it due to their poor communication habit.

[downliner]

I've never been paid on RocketResponder (owed nearly $200). That's why I removed them as a recommendation on my site and stopped using it. 

 

Today I rarely put any faith in TimTech products. 

[weblord]

yeah one wrong move, and you're history. it will destroy your online reputation doing these moves like rocket responder did.

[markg00001]

they also owe me money around 200$ 

[markg00001]

so ya feel the same downliner

[Darren Olander]

they also owe me money around 200$ 

 

Sorry to hear

I guess you know now to stop promoting.

[ckoch]

See I think its better to promote people who have been faithful year after year. Right now promoting Maryanne myers sites known of her

being fair since I came on here.  Still after reading all of this I advise you all to learn how to cancel from within your paypal.  People say

you owe it to program owners to advise them you cancelled.  I don't think so program owners need to be on top of things. PERIOD.

[Twdurdentwd]

I'm currently having issues with rocket responder and not sure what to do.

 

I have emailed them 10 times, which corresponds to every time that they have charged me after cancelling.

 

They continue to charge me, now I am up to a total of $200 in charges throughout the year. It looks like they're not going to stop.

 

Please help.

[Darren Olander]

I'm currently having issues with rocket responder and not sure what to do.

 

I have emailed them 10 times, which corresponds to every time that they have charged me after cancelling.

 

They continue to charge me, now I am up to a total of $200 in charges throughout the year. It looks like they're not going to stop.

 

Please help.

 

You must contact your bank or cancel the card, I would not expect to get a response from RocketResponder, he has not been answering any support tickets.

[Maryanne Myers -Webstars2K]

See I think its better to promote people who have been faithful year after year. Right now promoting Maryanne myers sites known of her

being fair since I came on here.

Makes me happy :-) Glad that you are with the sites and am trying to do the best I can for everyone, purple lined eyes and all (lack of sleep alot) !! in March it'll be year 22 owning sites.  

[ckoch]

you deserve it maryanne myers kudos!  Do not use rocket responders gee wiz

[weblord]

sorry to ask but this was long time ago. I do hope you got your hard earned commissions paid to you by this time?

 

they also owe me money around 200$ 

[downliner]

sorry to ask but this was long time ago. I do hope you got your hard earned commissions paid to you by this time?

 

They've never paid. Avoid like the plague.  

[weblord]

im happy that i have not continued promoting them but only have used their facilities.